No refunds or exchanges are allowed once payment is made, unless if the item purchased is out of stock. All refunds are only via IN-STORE CREDIT REFUND to be used for next purchases.
付款后不允许退款或换货，除非购买的商品缺货。所有退款仅通过店内信用退款用于下次购买
Although it is stated that preorder/ backorder items will take 7-14 working days, but no refunds can be made if the waiting time is longer than the stated period. This is due to the fact that we cannot fully control or guarantee the expected delivery date to be followed by our supplier factories that has led to unforeseeable delays.
As our items are mainly preorder based, it might be possible that the item ordered might be discontinued by our supplier after the order is placed, and refund will be done if this is the case.
We do not accept any forms of returns or refunds requested by customers upon receiving the products.
我们不接受客户在收到产品后要求的任何形式的退货或退款。
We only accept returns and exchanges that are caused by obvious manufacturing defects. We can only change to the same item and we are unable to change to other items.
Items must be returned within 3 days from the date of shipment and must not be worn and washed.
物品必须在发货之日起 3 天内退回，并且不得穿着和洗涤
Item should only be returned via courier and tracking number must be provided.
物品只能通过快递退回，并且必须提供跟踪号。
Activewear and tube bra are strictly non exchangeable nor refundable due to hygienic reasons.
由于卫生原因，运动服和附胸垫型服饰严格不可更换或退款。
We reserve the right to refuse any returns or exchanges deemed inappropriate.
我们拒绝任何被认为不合适的退货或换货的权利。
Once the order is placed and confirmed, we don't allow exchanges of size or returns due to buyer's negligence in buying the wrong size that does not fit them since all measurements are provided clearly in the product description.
